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I am a grouchy, bald headed old fart filled with opinions and not the least bit shy about sharing them.

Friday, October 19, 2007

Verizon Wireless Followup

I got this from the Verizon Wireless public relations department:


BASKING RIDGE, N.J. – Verizon Wireless issued the following statement today regarding the use of Customer Proprietary Network Information (CPNI):

Verizon Wireless is taking another step to deliver the best service to its customers while providing the maximum protection for customer privacy. Verizon Wireless is currently sending its customers a notice that customer information will be shared within the Verizon family of companies to facilitate the offering of better service packages to consumers. Customers are given the option to forego the sharing of information among the Verizon companies.

“Specifically, the notice sent to customers is an advance notice that Verizon Wireless may share basic customer information with our parent companies. This notice, following rules set forth by the Federal Communications Commission (FCC), gives customers who do not want that information shared with our telecommunications affiliates the option of telling us by ‘opting out.’ The FCC has rules which state specifically that opt-out is the way to share information and provide certain required language, which we followed.

Verizon Wireless has a long-standing policy of guarding personal customer information. We have put this process in place so that we can ensure our customers’ privacy needs and expectations are met – even within the Verizon family of companies. We will continue to vigorously defend the privacy rights of our customers.”

For more information, visit Verizon’s Technology and Telecommunications Policy Blog at


They only intend to share my data with other Verizon companies. Funny, I don't remember reading any such language in that document outlining the program. And what is to keep those "partners" from selling it once they have it? It is still a bad idea because it opens the door the door for future releases of information.

In defense of Verizon Wireless, they did acknowledge my request for more information.


Privacy under what circumstance? Privacy at home under what circumstances? You have more privacy if everyone's illiterate, but you wouldn't really call that privacy. That's ignorance.
- Bruce Sterling

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